How Kelozo works
Kelozo is an online marketplace in Islamabad where bakeries, cafés and selected restaurants sell their end-of-day surplus food at a discount. Customers pay online in advance and collect in store.
What we do and how we earn
The service
Food businesses often have good food left at closing time. On Kelozo they list it at a discount (typically 50–70% off) for customers nearby to buy. Businesses earn money from stock that would otherwise go unsold, and customers get great food for less.
How Kelozo earns
Kelozo charges the business a commission on each completed order (around 15%). Joining and listing are free, and customers pay no extra platform fee.
What we don't do
Kelozo doesn't cook, store or deliver food. Each order is prepared and handed over by the partner business. Orders are pickup-only.
Who we work with
Registered food businesses only (no home kitchens), each approved by us before listing. Only food is sold on Kelozo.
Example order
A bakery lists 4 cakes normally priced Rs 1,000 at Rs 500. A customer reserves one and pays Rs 500 online. After pickup, the order counts towards the bakery's weekly payout: Rs 500 minus 15% commission = Rs 425 to the bakery, and Rs 75 to Kelozo, from which Kelozo pays the payment gateway's fee. The customer pays nothing extra.
From browsing to pickup
- 1
Find a deal nearby
Browse today's discounted items from partner bakeries, cafés and restaurants in Islamabad. Each listing shows the item, original price, discounted price, quantity left and the pickup window.
- 2
Reserve — no account needed
Open the deal and tap Reserve now. Enter your mobile number and email (for payment, order updates and your receipt). No sign-up is required: you can check out as a guest, and optionally create a free account after checkout to see your orders on any device.
- 3
Pay online, in advance
Tap Pay. You're taken to Rapid Gateway's secure payment page to pay by JazzCash, Easypaisa or bank account. Kelozo is prepaid-only: there is no cash on pickup.
- 4
Get your order code and QR
As soon as the payment is confirmed, you're returned to Kelozo and your order is confirmed with an order code and QR code. It's also saved under My Orders.
- 5
Collect in store
Visit the business during the pickup window and show your QR code or order code. Staff verify it on their Kelozo dashboard and hand over your order.
How Kelozo runs day to day
Approve partners
We visit each business in person, check it is a registered food business (no home kitchens), agree the commission and payout details, and only then activate its merchant account.
List surplus daily
Towards the end of the day, staff list what's left from the merchant dashboard: photo, description, original and discounted price (at least 50% off), quantity and a pickup window.
Reserve and pay
Customers reserve and pay online through Rapid Gateway. Stock is held for them and the quantity left updates automatically, so an item can't be oversold.
Prepare and hand over
Paid orders appear on the dashboard with the customer's mobile number. At pickup, staff check the order code or QR, confirm it's paid, and mark it picked up.
Handle problems and refunds
If a business can't fulfil an order, it records the reason with a time-stamped photo and the customer is refunded in full. Customers can report a quality problem within 24 hours; we review it and refund where due.
Settle with businesses weekly
Customer payments are settled by Rapid Gateway to Kelozo's business bank account. Every week, Kelozo pays each business its completed sales minus the agreed commission, by bank transfer.
Secure online payment with Rapid Gateway
Kelozo uses Rapid Gateway, a Pakistani payment gateway, to take payment at checkout. Every order is paid online when it is reserved.
What happens when you tap “Pay”
- Kelozo creates your order and sends the amount (in PKR) to Rapid Gateway. The price is always taken from our system, never from the browser.
- You're taken to Rapid Gateway's secure payment page, showing Kelozo, your order ID and the amount.
- You pay by JazzCash, Easypaisa or bank account.
- Rapid Gateway confirms the result to Kelozo directly and securely. Only a confirmed payment turns the reservation into an order.
- You return to Kelozo and see your order code and QR code. If the payment fails or is cancelled, you're not charged and the item goes back on sale.
Your payment details stay with the gateway
Wallet and bank details are entered on Rapid Gateway's page. Kelozo never sees or stores them.
Businesses only hand over paid orders
The merchant dashboard only shows paid orders, and warns staff if an unpaid code is entered.
How the money moves
Rapid Gateway settles payments to Kelozo. Kelozo pays each business weekly: its sales minus commission.
How partner businesses use Kelozo
- Apply on the Become a Partner page. We visit, check the business is registered, and approve the account.
- List today's surplus items from the merchant dashboard: photo, description, quantity, discounted price and pickup window.
- Customers reserve and pay online. Paid orders appear on the dashboard automatically.
- At pickup, enter or scan the customer's order code to verify it's paid, then hand over the item.
- Every week, Kelozo pays the business its sales minus Kelozo's commission, by bank transfer.
Cancellations and refunds
- Cancel at least 1 hour before the pickup window starts: full refund.
- The business cancels, sells out or is closed: full refund.
- A genuine quality problem reported within 24 hours: full or partial refund after review.
- Late cancellations and missed pickups aren't refunded, because the item was held for you.
- Refunds go back to the original payment method.
Who runs Kelozo
- Business
- Kelozo (sole proprietorship, registered with FBR)
- Owner
- Muhammad Tayyab
- NTN
- J967397-5
- Business address
- Plot 883, Sector I-14/1, Islamabad, Pakistan
- hello@kelozo.com
- +92 326 5154220
The business address is an office only. Orders are collected from partner businesses, not from this address.